Market Research Surveys

Marketing without market research is like driving with your eyes closed.
- Dan Zarella

We provide market research survey solutions to organizations seeking to gain an inside track on their target market. We offer a variety of standard and custom market research survey services including CSAT, customer feedback, and loyalty surveys as well as B2B market research intelligence. Regardless of the survey type, we provide highly tailored survey solutions at every stage of the process from survey instrument design and respondent sampling to data analysis and reporting.

Flexible Survey Design

We use the most sophisticated survey intelligence software to fully control the behavior of your survey and improve the quality of your data. For example, we can design surveys that direct respondents down different survey paths based on their previous selections to make sure you get the most relevant data. We can also minimize the order bias by randomizing the questions, and we can disqualify respondents if they select certain answer options, amongst other things.

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Comprehensive Survey Administration Options

Our survey administration services include deploying and hosting your survey online, producing and sending out your hard copy survey and crafting call scripts for telephone surveys. And if you want to administer your survey in other ways, simply inform your assigned consultant and we will do our best to make it happen!

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Action-ready Reporting Deliverables

We are committed to helping you get the most out of your data by providing detailed reports that are ‘ready to read' and include all the statistical processing necessary to draw actionable conclusions from it. Our research professionals will also give you a comprehensive report run-down to help interpret the data in relation to your market research objectives.